Stalker Radar Factory Service and Support | Authorized Service Centers .

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Call-In Hours

Monday - Friday
8:00 am - 5:00 pm Central Time

Toll Free: 1-877-STALKER
(1-877-782-5537)
Option 4


Direct Dial: 972-398-3750,
Option 4
Fax: 972-398-3781

Walk-In Hours*

Monday - Friday
8:00 am - 3:30 pm Central Time

*Please call Extension 144 to schedule
an appointment


Submit a Service Ticket


Return Merchandise Authorization

To request an RMA number,
please call 1-877-STALKER, (877-782-5537) Option 4.


 

Service and Support

Customer Service If you have a Stalker product in need of service, please call our Customer Service department (toll free) at 1-877-782-5537. If you are outside of the United States or Canada, please dial (972) 801-4807. A customer service representative will troubleshoot the problem over the phone and determine which part of your system will need to be serviced.

Radar and Laser Certification  Certifications can be sent to the factory or any of our authorized repair centers across the U.S. We recommend annual certification of our products. However, this is not a requirement. Many courts have upheld longer and shorter certification periods or no certification required unless a unit has failed. Please check with your local jurisdiction for polices or regulations.

Factory Turnaround  We strive to quickly repair and return our customer's products. In most cases repairs are completed within 7 days of receipt. For out of warranty service, a repair estimate is available upon request and all non-warranty repairs are 100% satisfaction guaranteed (parts and labor) for 90 days.

Factory Service Center The factory service center is located at our main, production facility. This service center has access to all of the sophisticated testing equipment and anechoic chambers used in the manufacturing of Stalker products.

Authorized Service Centers
Stalker Radar has authorized warranty service centers located throughout the United States and Internationally.

If you purchased a Stalker Radar unit directly from Stalker, please contact them directly prior to shipping your repair.

Third Party Retailer
To have a Stalker product serviced that was purchased from a third party retailer, please contact them directly for service.



  • U.S. Service Centers
  • INTERNATIONAL
  • CSD DOWNLOADS

Independent U.S. Service Centers
(Factory Authorized)

Alabama

Central Communications
1748 Eva Road NE
(P.O. Box 1047,
Cullman, AL 35056-1047)
Cullman, AL 35055
Phone: 256-734-6000
Phone: 256-338-6279
Contact: Ellis Folsom
Email: cenadmin@bellsouth.net

Arkansas

Precision Radar
4108 Olympia Drive
Bryant, AR 72022
Phone: 501-425-2258
Fax: 501-801-8152
Contact: Mike Cathey
Email: mikecathey@precisionradar.com

California

R.H.F Inc.
16202 Keats Circle
Westminster, CA 92683
Phone: 714-848-9367
Fax: 714-848-4028
Contact: Bob Friesen
Email: rhf.radar@earthlink.net

Public Safety Technologies, Inc.
719 Arrow Grand Circle
Covina, CA 91722
Phone: 626-966-9999
Fax: 626-966-9991
Contact: Dan Vanderford
Email: dvanderford@pst1.com

Southern California Radar/Laser Certification Laboratory
28880 Old Hwy 80 #D
Pine Valley, CA 91962-1177
Phone: 619-922-3504
Contact: William Dunable
Email: wfd@SoCalRadar-LaserCertificationlab.com

Connecticut

New England Radar Lab
76 Belle Vale Street
Monroe, CT 06468
Phone: 203-268-2705
Fax: 203-268-8568
Contact: Raymond Martens
Contact: Del Kouf
Email: ner-lab@snet.net

Florida

Communications Corp. of Jacksonville
1408 Cesery Blvd.
Jacksonville, FL 32211
Phone: 904-762-1313
Contact: Richard White
Email: rwwhite@commcorpjax.com

Communications Int'l-MARIANNA
2846-B South Green Street
Marianna, FL 32446
Phone: 850-482-3107
Contact: Branch Manager, Todd Reed
Email: treed@ask4ci.com

Communications Int'l-VERO BEACH
4450 North US 1
Vero Beach, FL 32967
Phone: 772-569-5355
Toll Free: 1-888-275-4244
Fax: 772-567-2292
Contact: Branch Manager, Jeff Willingham
Email: jwillingham@ask4ci.com

Communications Int'l-TAMPA

7792 Professional Place
Tampa, FL 33637
Phone: 813-887-1888
Fax: 813-887-3884
Contact: Joe Ioco
Email: jioco@ask4ci.com

Enforcement Electronics
3705 Century Blvd.
Lakeland, FL 33811
Phone: 863-646-7009
Toll Free: 1-800-723-2779
Fax: 863-644-3325
Contact: Jay or Reba Logue
Email: jlogue1339@earthlink.net

Florida Mobile Speed Testing
731 Duval Station Road, Suite 107-144
Jacksonville, FL 32218
Phone: 904-591-6917
Contact: Tim Spaulding
Email: fmst04@outlookk.com

Georgia

Mobile Communications Inc.
1375 Access Road
Covington, GA 30014
Phone: 770-786-1820
Fax: 770-787-1632
Contact: Tom Blair
Email: tomblair@callmc.com

Kansas

911 Custom
6970 W. 152nd Terrace
Suite B
Overland Park, KS 66223
Phone: 913-390-8540
Contact: Kelly Kinsey
Email: kelly@911custom.com
Web Site: www.911custom.com

Kentucky

P.B. Electronics
248 W. Peaceful Ct.
Shepherdsville, KY 40165
Phone: 502-543-7032
Fax: 502-543-3510
Contact: Paul Buse
Email: paul@pbelectronics.com

 

 

 

 

Traffic Radar Certification

Defender Supply
14535 Industrial Park
Aubrey, TX 76227
Phone: 800-486-3115
Contact: Wes Kuehn
Email: radar@defendersupply.com
Website: defendersupply.com

 


Louisiana

Chase Electronics
1391 Highway. 15 North
Baskin, LA 71219
Phone: 318-248-6108
Fax: 318-248-6109
Contact: Dan Chase
Email: dan@chaseelectronics.com
Website: chaseelectronics.com

Premier Wireless Communications
4116 Melancon Road
Broussard, LA 70518-8250
Phone: 337-201-6501
Fax: 337-364-7514
Contact: Ray Gary
Email: rgary3@bellsouth.net

Maine

TMDE Calibration Labs
839 River Road
Richmond, ME 04357
Phone: 207-737-4493
Contacts:
Allen Tripp (ext. 14)
Email: allen@tmde.com
Web Site: www.tmde.com


Michigan

A.B.L. Electronics
388 Robbins Drive
Troy, MI. 48083
Phone: 248-588-6663
Fax: 248-588-0851
Contact:
Al Truhan
Email: atruhan@ablserv.com

New Jersey

R & R Radar, Inc.
762 White Horse Pike (aka: Rte. 30)
Atco, NJ 08004
Phone: 856-767-7734
Fax: 856-767-7550
Contact: Dan MacDuff
Email: info@rnrradar.com

New York

CW Electronics
350 Columbia Turnpike
Rensselaer, NY 12144-4441
Phone: 518-477-2569
Fax: 518-479-0777
Contact: Nick Dyer
Email: cwelectr@nycap.rr.com

North Carolina

Gately Communication Company
320 West Lake Dr.
Kill Devil Hills, NC 27948
Phone: 252-441-2066
Fax: 252-441-0913
Contact: Larry Gately
Email: lgately@gately.com
Web Site: www.gately.com

Gately Communication Company
3928 Hwy. 11 North
Kinston, NC 28501
Phone: 252-522-5500
Fax: 252-558-4860
Contact: Larry Gately
Email: lgately@gately.com
Web Site: www.gately.com

Ohio

Ohio Calibration Laboratories
6663 Huntley Rd., Ste. E
Columbus, OH 43229
Phone: 614-840-8500
Fax: 614-840-9360
Contact: Dick McCreary
Email: ocl@ee.net

Pennsylvania

Davidheiser's Inc.
181 Ridge Road
Telford, PA 18969
Phone: 215-257-5676
Fax: 215-257-0220
Contact: Dave McCrork

Tennessee

Wireless Plus, Inc.
1136 Myatt Blvd.
Madison, TN 37115
Phone: 615-333-0108
Fax: 215-257-0220
Contact: Mark Walker
Email: tech@wirelessplusinc.com
Web Site: www.wirelessplusinc.com

Virginia

ComSonics
1350 Port Republic Road
Harrisonburg, VA 22801
Phone: 540-434-5965
Fax: 540-437-2131
Contact: Malcolm McIntyre
Email: mmcintyre@comsonics.com
Web Site: www.cars-comsonics.com

Gately Communication Company
913 Executive Court, Ste 106
Chesapeake, VA 23320
Phone: 757-547-5723
Fax: 757-548-9313
Contact: Larry Gately
Email: lgately@gately.com
Web Site: www.gately.com

Gately Communication Company
501 Industry Drive
Hampton, VA 23661
Phone: 757-826-8210
Fax: 757-826-7213
Contact: Larry Gately
Email: lgately@gately.com
Web Site: www.gately.com

Washington

Cascade Engineering Services, Inc.
12026 115th Ave. NE
Suite 102
Kirkland, WA 98034
Phone: 425-250-1671
Fax: 425-702-9358
Contact: Cliff Nahm
Email: cliffn@cascade-eng.com

 

 

 

 

 

 

International Service Centers

Canada

Mega-Technical
7116-67 Street NW
Edmonton, AB
T6B 3A6
Canada
Phone: 780-438-9330
Fax: 780-435-7606
Service Contact: Gilles Amyotte
Email: gamyotte@mega-technical.com
Mega-Technical Website

Mega-Technical
Quebec Office
1582 Jean Lachaîne
Sainte-Catherine QC
J5C 1C2
Canada
Phone: 450-845-4123
Fax: 450-845-6494
Service Contact: Martin Veilleux
Email: mveilleux@mega-tech.com
Mega-Technical Website

Finland

Sarco Electronics
Niittylantie 3
Fin-00620, Helsinki, Finland
Phone: 358-9-777-150-28
Fax: 358-9-757-1942
Contact: Esa Sihvola
Email: esa.sihvola@kolumbus.fi
Sarco Electronics Website

New Zealand

Spectratek Systems, Ltd.
7 Sunbrae Drive
P.O. Box# 48-059
Silverstream, Upper Hutt
Wellington, NZ 5142
Phone: 64 4 528 3927
Fax: 64 4 5283927
Contact: Neil Lambert
nlambert@spectratek.co.nz


 


 

 

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